Mar

This is a few days late because my youngest and I were struck down with a nasty stomach flu last week and I still haven't bounced back completely. Anyway, here's what's been happening in my world lately.... My team got re-orged again (second time

The word 'efficiency' is everywhere in government right now. But what does it actually mean? The concept feels fuzzy to me—poorly defined and open to interpretation. So, I decided to sketch it out and visualize what it looks like in my work. As a service designer, I

🗓️ What happened * I worked on some health-related projects: I made small progress on some of my ongoing projects, including re-scoping one stream of work into something more impactful and interesting and running a couple of user research interviews. Then I got looped into one very urgent, very interesting, very impactful

Why being humble is a trait that's too overlooked and underrated "I am going to begin with the value of humility, and by admitting that I have much to be humble about.... Over my long career, I have made many mistakes, and I will make more, but

* side note, I wrote this in March but once had issues with publishing * March was busy and fun, but mostly busy. I worked on interesting things and had little time to look up. Here’s a look at how my spring has started: What happened * I've been wrapping